Discovery and scope
We begin by understanding the process and the systems already in place. Scope, timeline and cost are set out in writing before any code is written.
Phased delivery
Each phase ends with working software the client's team can use and comment on. Changes in scope are quoted before the work continues.
Maintenance and evolution
After go-live we keep the maintenance, the user support and the changes the operation calls for, with response times set in the contract.
WHO WE WORK WITH
From a first system to an operation already running on software
We work with companies at different stages. Some still run the operation on spreadsheets and are about to install a first system. Others have several systems in production that do not talk to each other, or older software nobody knows how to maintain.
In either case the work starts by assessing what is in place. What works is kept, and what is missing is built.
SCOPE AND BUDGET
Scope, timeline and cost are set out in writing before work begins. Delivery is phased, and any change in scope is quoted before the work continues.
What we do, specifically
Six areas of work. The scope of each project is defined after a first conversation.
- An assessment of existing systems and processes, with a written plan
- Web and mobile applications built for the company's process
- Connections between ERP, invoicing, stock, accounting and external services
- Reports and dashboards on the data the company already produces
- Cloud migration and managed hosting
- Maintenance, tested backups and support with agreed response times
Our areas of work
Custom APIs for your systems
Connecting legacy systems with no documentation
Connections to partner platforms and external services
Data synced across platforms, without manual entry
Preventive maintenance and incident response
Internal platforms that replace spreadsheets
Web and mobile apps designed around your process
Management dashboards on the data you already have
Reports that stop being assembled by hand
Systems reachable from outside the office
Cloud migration and hosting
What the client is left with
Delivering a project includes the documentation and the credentials the client's team needs to operate the system.
- The technical documentation and the user manual
- Accounts and credentials, opened in the company's name
- Training for the team that will operate the system
- The data, in an open and exportable format
Discuss a project
Describe what you need to solve and we come back with the technical questions. Once there is enough information, with a proposal.
+244 972 686 303 · geral@crimake.com · Monday to Friday, 08:00–17:00